Privacy Policy

1. Information We Collect

We collect the following types of information when you use the Service:

• Account information: email address, full name, and profile details you provide during signup
• Trading data: chart images, screenshots, trade journals, and analysis you upload for AI review
• AI interactions: messages and queries you exchange with our AI coaching features
• Billing information: payment details and subscription status (processed securely by payment providers)
• Usage data: IP address, browser type, device information, and general usage patterns

2. How We Use Your Information

Your data is used to:

• Provide AI-powered analysis, behavioral coaching, and personalized insights
• Build and maintain your profile, progress tracking, and dashboard
• Process payments and manage your subscription
• Improve the Service, fix bugs, and enhance features
• Send transactional emails (account updates, billing confirmations, etc.)
• Prevent fraud and unauthorized access

3. Third-Party Services

We use trusted third-party service providers to operate mkassistant.ai, including cloud infrastructure, payment processing, email delivery, and AI services. We only share the minimum data necessary for each service to function, and all providers are bound by confidentiality agreements and comply with privacy regulations.

Each third-party provider has their own privacy policy governing their data handling practices. We recommend reviewing those policies as well.

4. Data Retention

We retain your account data and trading history for as long as your account is active. If you delete your account via the Settings page, we will remove your personal data, trading history, and AI profiles from our active systems. Some data may remain in backups for a limited period or as required by law. Billing records may be retained as required for compliance and fraud prevention.

5. Your Rights

You have the right to:

• Access: download a copy of your personal data using the Export feature in Settings
• Correction: update your account information anytime via Settings
• Deletion: permanently delete your account and all associated data via Settings → Danger Zone
• Portability: export your data in machine-readable format

To exercise any of these rights or if you have privacy concerns, contact us at support@mkassistant.com.

6. Cookies and Tracking

We use essential cookies only for authentication and session management. We do not use third-party advertising cookies or behavioral tracking. We may collect aggregate analytics to understand usage patterns and improve the Service.

7. Security

We implement industry-standard security measures including encrypted connections, secure password hashing, and access controls. While we take reasonable steps to protect your information, no transmission over the Internet is completely secure.

8. Children's Privacy

mkassistant.ai is not intended for users under 18 years old. We do not knowingly collect data from minors. If you are under 18, please do not use this Service.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy here and updating the "Effective" date above.

10. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us at support@mkassistant.com.